A customer account is not required to place an order. A “checkout as a guest” option is offered during the checkout process. 

We invite you to create a customer account to benefit from the advantages they provide. The customer account login process uses an emailed verification code instead of a password, so there’s no password to remember or reset.

Customer accounts:

• Allow you to view your order history, status of current orders, and saved account details will fill in at checkout, making future purchases faster.

• Give shoppers a convenient place to manage purchases and make repeat buying easier. You can look back at the seed varieties that were bought last year and use 'Buy again' to reorder. 

• Allows us to better help you with ordering assistance.

• Credit and Debit Cards (Visa, MasterCard, Discover, American Express)
• Shop Pay
• PayPal
• Google Pay
• Personal Check, Money Order or Cashier's Check (for mail order only)

For your security and privacy, we do not store credit card information. If you place an order by phone, you'll need to provide your payment information each time you order. This helps keep your financial information secure and ensures your payment details are always up to date.

Sales tax is collected on orders shipping to certain states where we are required by law to collect and remit state tax, unless the customer is a tax-exempt organization with a current exemption certificate on file. 

Our order processing system handles orders quickly and efficiently, to go out within one to two days of order placement. Please contact customer service at 1-888-575-7853 to communicate requested order changes as soon as possible. Order changes cannot be guaranteed once an order has been placed.

Store credit is linked to your Annie's account and is associated with your email address. The credit will be an available option to select at checkout when you are logged in using your email address that the store credit has been issued to.

Pick-up orders are unavailable currently. 

Yes! Annie’s gift certificates are delivered directly to the recipient’s email address and can include a personalized message from you. You can also select a specific delivery date, making it easy to schedule a gift certificate to arrive on a birthday, holiday, or other special occasion.

Yes. Our heirlooms are at least 50 years old, open pollinated, non-GMO, and never chemically treated.

Heirloom seeds are open-pollinated varieties that have been passed down for at least 50 years. Because they are open-pollinated and not genetically modified, you can save the seeds from your harvest and grow the same variety again the following year. Organic defines how the seed was grown- without synthetic fertilizers, pesticides, or GMOs and meets the USDA requirements to be certified organic. Our seeds are all heirloom varieties; the seeds that are grown certified organic will have the word organic in their name.

The amount of seeds included in each packet varies by item and can be sold by seed count or by weight. The number of seeds included, or product weight is listed in the description box for each product.

Annie's Mixes are collections of different varieties that have been carefully blended together in a single packet. They make it easy to enjoy a variety of colors, shapes, and flavors without purchasing multiple seed packets.
For example, our Radish Mix contains several radish varieties mixed together, giving you a diverse harvest from one planting. Simply sow the seeds as you normally would and enjoy the surprise and variety that comes from growing a mix.

Annie's Seed Collections are a great way to try multiple varieties without purchasing full-sized seed packets. Each collection includes several different varieties, with each variety packaged separately and containing 10 seeds.
For example, our Mexican Pepper Collection includes five different pepper varieties, with 10 seeds of each variety packaged individually. Seed Collections make it easy to sample and compare varieties, discover new favorites, and grow a diverse garden without ending up with more seeds than you need.

Annie's Garden Kits are curated collections of full-sized seed packets grouped around a specific gardening theme or purpose. They make it easy to grow a complete garden without having to choose each variety individually.

Garden Kits typically offer a savings of about 10% compared to purchasing each seed packet separately. For example, our Cool Crop Root Vegetable Garden Kit includes a selection of root vegetables chosen to grow well together in a cool-season garden.

Whether you're interested in a particular type of crop, cooking style, or gardening goal, our Garden Kits provide a convenient and cost-effective way to get started.

We ship sweet potato slips and onion starts as live plants; all other crop varieties listed are sold as packets of heirloom seeds.

We sell exclusively online and through our catalog and do not have a retail storefront.

We have a collection of bulk packaged seeds available on our website. At this time, we are not offering options for wholesale orders.

Annie’s Heirloom Seeds proudly contributes to non-profit charitable organizations through our Seed Donation Program. These seeds go to communities all over the country and support organizations such as community seed swaps, disaster relief groups, church gardens, community food bank gardens, seed libraries and educational garden programs.

If you've found errors on our website, please report them to our webmaster. We are constantly maintaining and updating the site, and we greatly appreciate your help in alerting us to errors and oversights.

Orders are shipped via US Postal Service (USPS). Shipping methods are selected on the basis of destination zone, origin address, and the weight of the package.

Shipping updates are sent via email. Ensure your email address is correct when placing an order. 

Estimated shipping windows for pre-order items are provided on the product page of each pre-order item. If your order includes both items in-stock and pre-order items, you may receive multiple shipments for your order.

We process and ship every order within 2-3 business days (order processing and shipping time may be longer during the winter/spring busy season). We ship orders Monday through Friday. Know that we are doing our best to get your order out as fast as we can! Once your order leaves our facility and is transferred to our trusted mail carriers, delivery timelines are beyond our control. Carrier delays may occur, so please allow up to 7–15 business days for your package to arrive. Shipping is free on orders that total $100.00 or higher and include a tracking number that is emailed when the order has shipped from our facility.

Note: Smaller orders (orders placed for a total of 1 to 5 seed packets) are delivered via USPS First Class Mail. First Class Mail doesn’t include location tracking or updates on the status of shipment. A number is assigned (starting with 0004) for the shipment, which is a placeholder designated by the mail carrier's system that does not provide tracking or updates on status of shipment. While we cannot track the package in transit, packages typically arrive within 7 business days.

If you have not received your order after 15 business days, please contact our customer support team for assistance. (888) 575-7853 or cs@anniesheirloomseeds.com

Customer satisfaction is our top priority. If you purchase anything from Annie’s Heirloom Seeds that is unsatisfactory, we will promptly issue a store credit or refund for the full price of that item. We do not accept returns of opened seed packets or plants. Please review our Returns Policy for additional information.